Thank You Points System – Process Manual

1. Objective

To build a culture of appreciation and teamwork by enabling employees to recognize and reward each other through a structured Thank You Points system.

2. Key Rules

  • Each employee will receive 5 points at the beginning of every month.
  • Points must be used within the same month; unused points will expire.
  • Minimum points you can give per transfer: 1
  • Maximum points you can give per transfer: 2
  • Maximum points to a single person per month: 2 (Please note that 2 points mean exceptional contribution to the system. Let’s use 2 points carefully.)
  • Every appreciation must include a valid reason (things that people do while going out of their way, outside their regular job role).
  • Point exchange or mutual trading is not allowed.
  • It is not mandatory to use all your Thanks points in a single month. It is okay to let some points expire if there is no valid reason to thank anyone.

3. Process Flow

  1. Employees should send Thank You Points via WhatsApp using the standard format.
  2. Format must include: Recipient Name, Points, Reason.
  3. Assigned admin/HR records all transactions in the tracking Excel sheet. No team member other than the assigned admin/HR should make any changes to this tracking sheet.
  4. At month-end, total points received by each employee are calculated.
  5. Points are converted into monetary rewards at Rs. 50 per point.
  6. Rewards for 3 months are processed and equivalent credits are distributed in cash format at the time of the Quarterly Meetings.

4. Standard Format for Whatsapp Message

#ThankYouPoints
To: Smita
Points: 2
Reason: Helped me coordinate for the Bootcamp

*Note: It is very important to follow this exact message format.

5. Reward System

1 point = Rs. 50

Total reward = Total points received × 50

6. MVP Recognition

First 3 employees with the highest points in a quarter will be recognized as MVP. 

7. Roles & Responsibilities

Admin/HR: 

  • Maintain and update the Excel tracker
  • Ensure rule compliance
  • Calculate monthly rewards

Employees:

  • Use points responsibly
  • Provide meaningful reasons
Updated on July 1, 2026